ABOUT USZIZZI'S SUSTAINABILITY STORY
Life's too short not to aim high.
At Zizzi, we want to build something better, so we can live better. When we say "We", we mean our customers (you), our people, our planet (the big one), and our partners.
And better? Well, better at being honest and truthful. Better at investing in people and communities. Better at taking risks to find out what works, so we can hand-on-heart say we’ve done our bit to build a better food business that sustains happy, healthy lives.
Because being a better food business means better opportunities for people and better care for our planet’s resources.
Basically, a better future for everyone and everything. We call it Planet Zizzi. Here for good times now and later.
BETTER SOURCING: RESPONSIBLE SUPPLY CHAINS
We want to work with suppliers who share our high standards. Responsible sourcing sits at the heart of how we work. It affects how we support our teams, our suppliers and their communities.
Zizzi joined forces with Sedex in 2025. Working with a global leader in supply chain sustainability will support us in three key areas:
- understanding and addressing supply chain risks
- driving meaningful sustainability and fair labour practices
- transparent, responsible sourcing
BETTER EATING: SAFE & INCLUSIVE DINING
Everyone deserves to feel relaxed and confident when they dine with us. That’s why we are committed to creating a safe, inclusive experience for guests with allergies to enjoy great food with genuine peace of mind.
In 2025, we:
- Reduced our electricity usage by 2.2%.
- Sent less than 1% waste to landfill.
- Partnered with Olleco, which turns used cooking oil into biodiesel, saving 537t of CO2e.
- Partnered with Sedex to review sustainability in our supply chain.
- Reached £1.5m in customer charity donations through Pennies (collecting since 2011).
- Held our first sustainability session with suppliers to discuss carbon emissions.
- Co-created the industry’s first-ever Dairy Industry Standard Interventions resource with Zero Carbon Forum.
- Reduced Scope 1, 2 and 3 emissions by 4.5%.
We've done a lot. We're doing more.
We're committed to:
- Caring about our people's potential by creating opportunities for every team member to grow.
- Tackling climate change with smarter use of energy and water, and actively reducing food waste and packaging.
- Making it easy for customers to make informed choices that support their health and well-being.
- Rewarding our team members fairly.
- Promoting sustainable diets through conscious menu design.
- Reaching net zero by 2040.