HELPZIZZI ZILLIONAIRES' CLUB FAQs

Yes, there is. Search for the Zizzi Zillionaires’ Club in the Apple App Store or Google Play.

Tap the ‘Forgot password?’ link on the sign-in page and follow the steps to reset it.

Your data is held in line with our Privacy Policy, you can read more about here.

No problem. You can do this by contacting privacy@zizzi.co.uk.

You can reach out to us here. Please include your Zillionaires' Club membership ID and registered email so we can help you faster.

Zs are your points - rack them up and swap them for Perkz like free food and drinks.

Easy. Earn Zs every time you dine in, use Click & Collect, or get a takeaway from one of our partners.

In restaurant: Show your Zillionaire ID to your server. You can find your ID on the homepage.

Click & Collect / Takeaway: Scan the QR code on the receipt which comes with your order.

More info here.

Yep - you need to spend at least £10/€10 after any Perkz, offers, or vouchers.

You’ve got 12 months from the day you earn them to use your Zs.

No worries - just scan the QR code found on the bottom of your paper receipt to claim your Zs.

Make sure you scanned your Zillionaire ID. If it’s been over 72 hours and you still don’t see your Zs, contact us here with your Zillionaire ID and order number and we’ll sort it.

Definitely. Just scan the QR code on your receipt or enter your order code here. If you’ve lost your receipt, no problem - just get in touch here with your Zillionaire ID and order number.

Nope - only one Zillionaire ID per bill. If you’re ordering with SpeedyPay, the last ID entered gets the points for that visit.

As often as you like - just note there’s a limit of two transactions a day, at least three hours apart.

Yes, you can still earn Zs when using other offers like Tesco Clubcard Reward Partner codes - just make sure you spend at least £10/€10 after discounts.

Pick the perk you want, click ‘Purchase Perk’, and you’ll get a unique code. Show that code to your server when ordering. Simple.

You can use multiple Perkz Store perkz within the same transaction. However you cannot use these alongside promotional perkz.

Perkz can’t be used alongside other offers like set menus, Tesco Clubcard Reward Partner codes, Tastecard, Blue Light Card, or student discount. Always check the T&Cs on each perk before using.

Not just yet - perkz can only be used in the restaurant.

Each perk comes with its own T&Cs - check them before you use.

Most Perkz expire 12 weeks after purchase, unless stated otherwise. After that, they’re gone for good.

A Surprise Perk is a free random perk added to your Perkz Wallet every 4th visit. It’s a little something extra - no spoilers.

We’ll drop your Birthday Perk into your Perkz Wallet around two weeks before your birthday. You’ll have 28 days to enjoy it. Once it's gone, it's gone.

Here’s the deal:

1st visit: 10 Zs
2nd visit: 20 Zs
3rd visit: 30 Zs
4th visit: 40 Zs + a Surprise Perk

Click & Collect or Takeaway orders earn 10 Zs each.

You get a Surprise Perk, then the cycle resets. Next visit you start again at 10 Zs.

You need to visit, spend £10/€10 or more, and scan your Zillionaire ID at least four times within a year to keep the cycle going. Otherwise, it resets to zero visits. Your Zs stay in your account for 12 months from when you earn them.

It can take up to 72 hours after your visit for it to show in your account.

You’ll earn 10 Zs for these orders, but they don’t count toward your visit total.

Just scan the QR code on your Zizzi receipt, or enter your unique order code here. Lost your receipt? No worries - contact us here with your Zillionaire ID and order number.

Enter your Zillionaire ID at checkout to get your discount. Make sure the email you use to place your order matches your Zillionaires’ Club account email.