COMPETITIONSWIN A PASTA WORKSHOP AND A TRIP TO ROME

1. Promoter and prize provider

1.1 The promoter is Zizzi Restaurants Limited, trading as Zizzi, registered in England and Wales under company number 10404211, with its registered office at 3rd Floor, Capital House, 25 Chapel Street, London NW1 5DH (the “Promoter”).

1.2 The prize is fulfilled and managed by Cloud Nine Incentives Ltd, registered in England and Wales under company number 07342147, with its registered office at NP-105, iCentre, Howard Way, Newport Pagnell, Milton Keynes, Buckinghamshire MK16 9PY (“Cloud Nine”).

2. Eligibility

2.1 The prize draw is open to residents of the United Kingdom and Republic of Ireland aged 18 or over.

2.2 Employees, officers, directors, contractors and representatives of the Promoter, the Zizzi brand, Cloud Nine, the prize sponsor, their parent or associated companies, agencies, suppliers and restaurant partners, and anyone else professionally connected with the promotion, may not enter.

2.3 This exclusion also applies to members of those individuals’ immediate families and households.

2.4 Internet access and a valid email address are required.

2.5 No purchase is necessary.

2.6 Only one entry per person is permitted. Multiple, automated, bulk, third-party or fraudulent entries will be disqualified.

3. Promotional period

3.1 The prize draw opens at 00:01 BST on 21 October 2026 and closes at 23:59 GMT on 6 November 2026.

3.2 Entries received outside the promotional period will not be accepted.

4. How to enter

4.1 To enter, visit https://www.zizzi.co.uk/zizzi-bites/competitions/world-pasta-day during the promotional period and:

• Enter your full name, email address, phone number, date of birth and postcode.
• Answer the competition question correctly.
• Submit the completed entry form by 23:59 GMT on 6 November 2026.

4.2 Incomplete entries, entries containing an incorrect answer and entries that cannot be verified will not be included in the prize draw.

4.3 Entry into the prize draw constitutes acceptance of these terms and conditions.

5. Winner selection and notification

5.1 One winner will be selected at random from all valid and eligible entries containing the correct answer.

5.2 The draw will take place using a verifiably random computer process within five working days of the closing date.

5.3 Cloud Nine will contact the selected winner using the email address supplied on the entry form.

5.4 The winner must respond within seven calendar days of the first notification email and provide any information reasonably required to verify their identity, age, residency and eligibility.

5.5 Entrants are responsible for checking their email inbox and junk or spam folders.

5.6 If the selected winner:

• Does not respond within seven calendar days;
• Cannot be contacted;
• Is found to be ineligible;
• Cannot accept the prize; or
• Does not provide the required verification information,

the Promoter may withdraw the prize and select another winner at random using the same process. This process may be repeated until an eligible winner claims the prize.

6. The prize

6.1 There is one prize for the winner and one guest.

6.2 Both the winner and their guest must be aged 18 or over at the time of travel.

6.3 The prize comprises:

• Return economy flights for two people from a selected UK airport to Rome, direct where reasonably available.
• An airport-transfer taxi allowance.
• Two nights’ accommodation in a four-star hotel in Rome, sharing one twin or double room.
• Daily breakfast for both travellers.
• One fresh pasta-making workshop for two people.
• Applicable hotel resort fees and Rome city tax.
• Applicable ABTA or ATOL protection arranged through Cloud Nine.
• Full winner and booking management by Cloud Nine.

6.4 Direct flights, particular airlines, departure airports, flight times, hotels and room configurations cannot be guaranteed.

7. Travel validity and exclusions

7.1 All return travel must be completed by 30 November 2027.

7.2 The prize is not valid for travel:

• During the Christmas period from 20 December 2026 to 5 January 2027, inclusive; or
• On any applicable UK bank holiday.

7.3 Travel dates, flights, accommodation and the pasta workshop are subject to availability. The winner may be required to provide a selection of preferred travel dates.

7.4 The winner and guest must travel together on the same itinerary and stay in the same hotel room.

7.5 Flights will depart from a UK airport selected in consultation with Cloud Nine.

8. Traveller responsibilities

8.1 The winner and guest are responsible for holding valid passports, visas and any other documents required for travel.

8.2 Names supplied for booking must match the travellers’ identification documents.

8.3 Travel insurance is not included. The winner and guest are responsible for obtaining appropriate travel insurance, including cover for any pre-existing medical conditions.

8.4 Any additional baggage, seat-selection charges, airline meals or upgrades are not included unless expressly confirmed by Cloud Nine.

8.5 Unless expressly stated as included, the prize does not cover:

• Travel to or from the UK departure airport;
• Meals other than breakfast;
• Drinks;
• Spending money;
• Additional excursions or activities;
• Room service;
• Gratuities;
• Insurance; or
• Other personal expenses.

8.6 Any costs caused by name changes, missed travel, failure to provide the required documents or changes requested by the winner will be the winner’s responsibility.

8.7 The pasta workshop is subject to the operator’s availability, booking conditions and health and safety requirements.

8.8 The winner and guest should tell Cloud Nine about any allergies, accessibility requirements or dietary needs before booking. Specific adjustments cannot be guaranteed and will be subject to the relevant supplier’s ability to accommodate them.

8.9 The winner and guest must comply with all applicable airline, hotel, workshop and travel-provider terms and conditions.

9. Prize restrictions

9.1 The prize is non-transferable, non-refundable and cannot be exchanged for cash.

9.2 The prize may not be sold, auctioned or otherwise transferred.

9.3 Once a booking has been confirmed, any amendment requested by the winner may incur a charge payable by the winner.

9.4 The prize cannot be combined with another offer, promotion or existing booking.

9.5 If an advertised element becomes unavailable for reasons outside the Promoter’s reasonable control, the Promoter will provide a reasonable alternative of equal or greater value.

9.6 No reimbursement, cash or other compensation will be provided for any element of the prize that the winner or guest does not use.

10. Prize fulfilment by Cloud Nine

10.1 Cloud Nine will coordinate the winner’s flights, accommodation, taxi allowance, pasta workshop and other prize arrangements.

10.2 The Promoter will share the selected winner’s name, email address and other information reasonably required to fulfil the prize with Cloud Nine.

10.3 Cloud Nine may request the winner’s telephone number, passport details and other information necessary to make the travel booking.

10.4 Cloud Nine will process the winner’s information in accordance with its privacy policy at:
https://www.uponcloudnine.co.uk/privacy.html

10.5 Travel services arranged by Cloud Nine are subject to the conditions of the relevant travel suppliers.

11. Winner information

11.1 To demonstrate that a valid award took place, the Promoter will make the winner’s surname and county available to anyone who contacts social@zizzi.co.uk within three months of the closing date.

11.2 Entrants may object to this information being published or request that the amount of information disclosed be reduced by contacting social@zizzi.co.uk.

11.3 The Promoter may still provide the winner’s information to the Advertising Standards Authority or another relevant regulator if required.

12. Personal information and marketing

12.1 The Promoter will use entrants’ personal information to:

• Administer the prize draw;
• Check entries and verify eligibility;
• Select and contact the winner;
• Demonstrate that a valid award took place; and
• Arrange and fulfil the prize.

12.2 The selected winner’s information may be shared with Cloud Nine, the airline, hotel, workshop operator, travel providers and other suppliers where necessary to arrange the prize.

12.3 Personal information will be handled in accordance with the Zizzi Privacy Policy:
https://www.zizzi.co.uk/legal/privacy-policy

12.4 Entering the prize draw does not automatically provide consent to receive marketing.

12.5 Any consent to receive Zizzi marketing emails must be requested separately, must be optional and must not be a condition of entry.

12.6 Entrants who separately opt in to marketing can unsubscribe at any time using the unsubscribe link in Zizzi emails. Unsubscribing will not affect an entrant’s participation in the prize draw.

13. Entry and technical issues

13.1 The Promoter is not responsible for entries that are lost, delayed, incomplete, corrupted, misdirected or not received because of a technical fault, network failure or circumstances outside its reasonable control.

13.2 Proof that an entry was submitted does not constitute proof that it was received.

13.3 The Promoter does not guarantee continuous or secure access to the competition website or entry form.

14. Disqualification

14.1 The Promoter may disqualify an entrant where it reasonably believes that the entrant has:

• Breached these terms and conditions;
• Supplied false or misleading information;
• Used multiple identities or email addresses;
• Tampered with the entry or selection process;
• Attempted to gain an unfair advantage; or
• Acted fraudulently, abusively or in a manner inconsistent with the spirit of the promotion.

14.2 If an entrant is disqualified after being selected, the Promoter may withdraw the prize and select an alternative winner.

15. Liability

15.1 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot legally be excluded.

15.2 Subject to clause 15.1, the Promoter is not responsible for loss or damage that was not reasonably foreseeable or that results from circumstances outside its reasonable control.

15.3 The Promoter is not responsible for the acts, omissions or failures of an airline, hotel, workshop operator or other independent travel supplier, except where the Promoter is legally responsible.

16. Changes or cancellation

16.1 The Promoter may amend, suspend or cancel the prize draw only where circumstances outside its reasonable control make this necessary.

16.2 If this happens, the Promoter will take reasonable steps to minimise disappointment and communicate any material changes fairly.

16.3 The closing date will not be changed unless unavoidable circumstances outside the Promoter’s reasonable control make this necessary.

17. General

17.1 The Promoter’s decisions concerning the administration of the prize draw are final. This does not affect an entrant’s legal rights.

17.2 If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

17.3 These terms are governed by the laws of England and Wales. Entrants retain any mandatory consumer rights available in their country of residence and may bring proceedings in their local courts where legally entitled to do so.